09 — Questions
Twelve straight answers.
The questions people actually ask before they enquire, answered without hedging. If yours is not here, ask it directly.
Published rate. No hourly billing.
Before you enquire.
Q01What does $500 to $700 actually cover?
Positioning and page structure, a design system, the build itself, a working enquiry form, the essentials like meta tags, sitemap, favicons and a 404 page, deployment, and a review round where you mark up what is wrong and I fix it. Where a project lands inside the range comes down to the page count and how much of the content already exists.
Q02How long does a site take?
I do not publish a fixed number of weeks, because the honest answer depends on how many pages the hierarchy calls for and how quickly content and answers come back. You get a schedule with the quote, before any work starts. The slow part is almost never the build; it is waiting on content.
Q03Do I need to write the content myself?
No, but the more you already have, the faster and cheaper it goes. Rough notes are fine. Old copy, the quote you send every week and the questions customers keep asking are all useful raw material. If it has to be written from scratch, that pushes the project towards the upper end of the range.
Q04Who owns the site when it is finished?
You do. On final payment the site content and the delivered files are yours. Domains and any paid services are bought in your own name wherever possible, so you keep control of them rather than renting them from me.
Q05Where is it hosted, and what does that cost?
Netlify or Vercel. I have used both. For a static site of this size their free tiers are usually enough, and if a paid plan is ever needed it is billed to you directly rather than marked up through me. A domain is the one cost almost every project has.
Q06What if I already have a website?
Tell me what it is built on. Sometimes the right answer is a rebuild, sometimes it is fixing the pages and the enquiry flow you already have. If the automation work can sit on top of what you have without a rebuild, I will say so, even though it is the smaller job.
Q07What if I need changes later?
That is ongoing improvement, and it is separate and optional. There is no retainer to sign and no monthly fee for a site that has not changed. You send the change, I scope and quote it, then I make it. Because the pages share partials, a header or footer change is made once and lands everywhere.
Q08Can you build an online shop?
No. I build sites that explain a service and bring in enquiries. E-commerce, with carts, payments, stock and tax handling, is a different job and not one I take on. If that is what you need, I would rather tell you now than take the project and learn on your money.
Q09Do you work with businesses outside Australia?
Yes. I work remotely and take clients wherever they are. Prices are quoted in AUD. Write from whatever timezone you are in and I will answer from mine.
Q10How do we start, and how do I pay?
Send a short brief through the contact page or by email. I come back with a scope, a price and a schedule in writing. Nothing is charged for the quote, and you do not need to get on a call to find out what it costs. Invoicing runs through the console I built for my own operation, tracked against the Australian financial year from 1 July.
Q11What if I do not like what you build?
You see the site on a live link before it goes anywhere public, and there is a review round where you mark up what is wrong or missing and I fix it. The scope is agreed in writing first, so we are both working from the same page rather than from a moving idea of what the project was.
Q12Are you an agency?
No. One person, start to finish. You will not be handed to anyone. That means fewer places for things to go missing, and it also means I take on a small number of projects at a time. If I cannot start when you need to start, you will hear that at the enquiry stage.
Still got a question?
Ask it in the enquiry form, or email it. I read every one myself and answer plainly, including when the answer is that I am not the right person for the job.